LEGAL
Terms of Use
These terms cover the website and the client portal. They do not replace a management agreement — if your association engages us, that signed agreement governs the relationship, and it says so where the two could be confused.
01Who these terms cover
These terms govern your use of elysianproperty.co and the Elysian Management client portal. "Elysian," "we," and "us" mean Elysian Management. "You" means anyone who visits the site, submits an inquiry, or signs in to the portal.
By using the site you accept these terms. If you do not accept them, do not use the site.
02This site is information, not an offer
Nothing on this site is an offer to manage a property, an acceptance of one, or a quote for fees. Descriptions of what we handle describe what we intend to provide under a signed agreement — they are not promises made to you today.
No management relationship begins until both parties sign a written management agreement. Reading this site, sending an inquiry, or receiving a reply from us does not create one.
03Submitting an inquiry
The inquiry form asks who you are, how to reach you, which building you are asking about, and what is not working. We read every submission ourselves. A reply is a conversation, not a commitment to take on your association.
Do not send confidential association records, financial statements, legal correspondence, or another person’s personal information through the form. It is a first contact, not a document channel.
What we do with what you send is described in our Privacy Policy.
04The client portal
Portal accounts are created by us and are invite-only. There is no self-registration, and we will never ask for your password. You are responsible for keeping your credentials to yourself and for everything done under your account.
Tell us immediately if you believe your account has been accessed by someone else. We may suspend or close an account at any time, including to protect an association’s information.
Information shown in the portal is provided for convenience. The association’s official books and records remain the authoritative source, and where the two disagree, the books govern.
05Emergencies
Do not use this site, the inquiry form, or the portal to report an emergency. They are not monitored continuously and are not an emergency channel.
For fire, flood, gas, structural failure, or any threat to life or safety, call 911 first, then contact us by phone.
06Accuracy and availability
We work to keep this site accurate and current, but we do not guarantee that it is free of errors or that it will be available without interruption. Content may be changed or removed at any time without notice.
Nothing here is legal, accounting, tax, engineering, or insurance advice. Association decisions with financial or legal consequences should be taken with the relevant professional, not on the strength of a web page.
07Intellectual property
The text, design, layout, wordmark, and photography on this site belong to Elysian Management or are used with permission. You may read, print, and share pages for your own or your board’s evaluation.
You may not republish, sell, or reuse the content commercially, or present it as your own, without our written permission.
08Acceptable use
Do not attempt to gain access to any account, system, or data that is not yours; probe or test the security of the site; scrape or harvest it by automated means; submit false information or impersonate another person; or interfere with the site’s operation for anyone else.
If you believe you have found a security vulnerability, report it to us rather than testing how far it goes.
09Third-party services
The site is hosted on Railway and loads typefaces from Google Fonts. Those providers necessarily receive technical information about your visit, as described in our Privacy Policy.
Where we link to another organisation, the link is a reference, not an endorsement, and we are not responsible for what you find there.
10Disclaimer of warranties
The site and the portal are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the site will meet your requirements, that access will be uninterrupted or secure, or that any defect will be corrected.
11Limitation of liability
To the fullest extent permitted by law, Elysian Management is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, arising out of your use of this site or the portal.
Nothing in these terms limits any liability that cannot be limited under New Jersey law. This section governs your use of the site only. It does not limit the duties Elysian owes an association under a signed management agreement, which that agreement sets out.
12Changes to these terms
We may update these terms. The "last updated" date above changes when we do, and the revised terms apply from the date they are posted.
If a change materially affects portal users, we will say so in the portal rather than relying on you to notice the date.
13Governing law
These terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. Any dispute arising from them belongs in the state or federal courts serving Hudson County, New Jersey.
14Contact
Questions about these terms: legal@elysianproperty.co.